1 Introduction
a786 ("we", "us", "our", "the Platform", "the Operator") operates the online betting and live casino information platform accessible at https://a786.cam. We are committed to protecting the personal data of every user ("you", "your", "User") who accesses or uses our Platform and Services.
This Privacy Policy ("Policy") describes in plain terms: what categories of personal data we collect, the purposes for which we process that data, how long we retain it, with whom we share it, the legal basis for each processing activity, and the rights available to you regarding your personal information.
By registering an account, accessing any part of the Platform or using any Service offered by a786, you acknowledge that you have read and understood this Policy. If you do not agree with any part of this Policy, please discontinue use of the Platform immediately.
📌 Note for Users in Pakistan: This Policy references international data protection standards as applicable to the Operator's licensing jurisdiction. Pakistan does not currently have a comprehensive standalone data protection law in force at the level of, for example, the GDPR. Nonetheless, a786 applies stringent data handling practices in line with recognised international standards. Users in Pakistan are encouraged to understand that data they submit to this Platform may be processed and stored in jurisdictions outside Pakistan.
2 Definitions
For the purposes of this Privacy Policy, the following terms carry the meanings set out below:
"Personal Data"
Any information relating to an identified or identifiable natural person — including name, email address, device identifiers, IP address, financial account details, and identity document information.
"Processing"
Any operation performed on Personal Data, whether automated or manual — including collection, recording, storage, retrieval, use, disclosure, alignment, restriction, erasure or destruction.
"Data Controller"
The entity that determines the purposes and means of processing Personal Data. For the purposes of this Policy, a786 acts as the Data Controller in respect of User data collected through the Platform.
"Data Processor"
A third party that processes Personal Data on behalf of the Data Controller under a contractual arrangement and in accordance with the Controller's instructions.
"Consent"
A freely given, specific, informed and unambiguous indication of the User's agreement to the processing of their Personal Data for a stated purpose.
"KYC"
Know Your Customer — the identity and age verification process required by anti-money laundering regulations and responsible gambling obligations.
"Cookies"
Small text files placed on a User's device by the Platform to recognise the User across sessions, personalise content and analyse usage patterns.
3 Data We Collect
a786 collects the following categories of Personal Data:
3.1 Identity & Registration Data
- Full legal name as it appears on a government-issued identity document;
- Date of birth (for age verification purposes — 18+ or higher as required);
- Nationality and country of residence;
- Email address and chosen username;
- Mobile telephone number (where provided);
- Residential address.
3.2 Identity Verification (KYC) Data
- Copy of a valid government-issued identity document (e.g., Pakistani CNIC or passport);
- Proof of address documentation (e.g., utility bill or bank statement);
- Selfie or liveness verification image where required;
- Source of funds documentation where applicable.
3.3 Financial Data
- Deposit and withdrawal transaction history;
- Payment method identifiers (e.g., masked account references — full payment credentials are handled by our payment processing partners and are not stored on the Platform);
- Account balance and bonus credit history.
3.4 Transactional & Betting Data
- Betting and gaming activity records, including markets accessed, stake amounts and outcomes;
- Session duration and time-on-site data;
- Responsible gambling tool usage (e.g., deposit limits set, self-exclusion requests).
3.5 Technical & Device Data
- IP address and approximate geolocation derived from IP;
- Device type, operating system and browser version;
- Unique device identifiers;
- Pages visited, click-through paths and session timestamps.
3.6 Communications Data
- Content of support correspondence submitted by email or chat;
- Survey responses and feedback submissions;
- Opt-in records for marketing communications.
4 How We Collect Data
We collect Personal Data through the following channels:
- Direct Submission: When you register an Account, complete KYC verification, make a deposit, place a bet, contact support or respond to a survey;
- Automated Technologies: Cookies, web beacons, session tracking scripts and similar technologies collect Technical & Device Data automatically as you use the Platform;
- Third-Party Sources: Identity verification providers, fraud prevention services, payment processors and publicly available sources may supplement the data we hold about you for KYC or compliance purposes;
- Referral: Where you arrive at the Platform through a partner or affiliate referral, we may receive limited data from that referral source for attribution purposes.
5 Data Processing & Purpose
We process your Personal Data for the purposes described in the table below. We do not process Personal Data for purposes incompatible with those stated at collection without obtaining your prior consent.
| Purpose |
Categories of Data Used |
Notes |
| Account registration & management |
Identity, contact, login credentials |
Required to create and maintain your Account |
| Identity & age verification (KYC) |
KYC documents, selfie/liveness data |
Mandatory for withdrawals; legal/regulatory requirement |
| Transaction processing |
Financial data, payment identifiers |
Required to process deposits and withdrawals |
| Betting & game services |
Transactional & betting data |
Core Platform service delivery |
| Fraud prevention & AML compliance |
Identity, financial, device, IP data |
Legal obligation under applicable AML legislation |
| Responsible gambling monitoring |
Betting history, session data, RG tool usage |
Operator duty of care; regulatory requirement |
| Customer support |
Communications data, Account data |
To respond to and resolve enquiries |
| Platform analytics & improvement |
Technical, device, session data |
Aggregated or anonymised where possible |
| Marketing communications |
Contact data, betting preferences |
Opt-in only; unsubscribe available at any time |
| Legal & regulatory compliance |
All categories as required |
To comply with applicable legal obligations |
6 Legal Basis for Processing
Where international data protection standards apply, we rely on the following legal bases for processing Personal Data:
- Contractual Necessity: Processing required to perform the contract between a786 and the User (e.g., Account registration, transaction processing, Service delivery);
- Legal Obligation: Processing required to comply with applicable legal and regulatory obligations (e.g., KYC verification, AML record-keeping, responsible gambling requirements);
- Legitimate Interests: Processing necessary for the Operator's legitimate interests, where those interests are not overridden by the User's fundamental rights (e.g., fraud detection, Platform security, analytics);
- Consent: Processing based on the User's freely given, specific and informed consent (e.g., marketing communications, non-essential cookies). Users may withdraw consent at any time without affecting the lawfulness of processing based on consent prior to its withdrawal.
7 Data Sharing & Disclosure
a786 does not sell your Personal Data to third parties for their own marketing purposes. We may share your data with the following categories of recipients under appropriate data processing agreements or legal obligations:
- Identity Verification Providers: Third-party KYC and AML service providers who verify identity documents and liveness checks on our behalf;
- Payment Processors: Financial technology partners who process deposit and withdrawal transactions. Payment brand names referenced on the Platform — including Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank and Bank Alfalah — are familiar Pakistan payment references used for context only. These entities do not endorse or operate this Platform;
- Game and Technology Providers: Third-party game studios, sports data providers and platform technology suppliers who require transactional data to deliver game and betting services;
- Fraud Prevention and Security Services: Service providers who help us detect and prevent fraud, money laundering and account compromise;
- Regulatory and Law Enforcement Authorities: Where disclosure is required by law, court order or a regulatory authority with jurisdiction over the Operator;
- Business Transfers: In the event of a merger, acquisition or sale of assets, User data may be transferred to a successor entity. Users will be notified of any material change in data controller identity.
⚠️ No Unauthorised Sharing: a786 will never share your Personal Data — including your CNIC, passport details, financial information or betting history — with any third party that does not have a legitimate business or legal need. Any disclosure of KYC documents is made solely through secure, encrypted channels to authorised verification partners.
8 Cookies & Tracking Technologies
a786 uses cookies and similar tracking technologies to operate and improve the Platform. The following categories of cookies may be used:
- Strictly Necessary Cookies: Essential for the Platform to function. They enable core functionality such as account login, session management and security. These cookies cannot be disabled without disabling the Platform itself.
- Performance & Analytics Cookies: Collect anonymised or aggregated data about how Users interact with the Platform — pages visited, time spent, error rates. Help us improve Platform performance and user experience.
- Functionality Cookies: Remember your preferences (e.g., display language, preferred sports markets) to personalise your experience.
- Marketing & Targeting Cookies: Used only with your consent to deliver relevant promotional content and measure the effectiveness of campaigns. You may opt out at any time through your Account settings.
You may control cookie preferences through your browser settings. Disabling certain cookies may affect the functionality of the Platform. Strictly Necessary cookies cannot be disabled through browser settings without impacting Platform access.
9 Data Retention
We retain Personal Data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable legal or regulatory obligations, whichever is longer. The following general retention guidelines apply:
- Account and Identity Data: Retained for the duration of the Account and for a minimum period of five (5) years following Account closure, to meet AML record-keeping obligations;
- KYC Documentation: Retained for a minimum of five (5) years from the date of verification or Account closure, in accordance with applicable AML legislation;
- Financial Transaction Records: Retained for a minimum of five (5) years from the date of the relevant transaction;
- Betting and Gaming History: Retained for a minimum of two (2) years for responsible gambling monitoring and dispute resolution purposes;
- Support Communications: Retained for up to three (3) years from the date of the communication;
- Marketing Data: Retained until consent is withdrawn or the User unsubscribes, and for a reasonable period thereafter for suppression list purposes.
Upon expiry of the applicable retention period, Personal Data is securely deleted or anonymised in a manner that prevents re-identification.
10 Data Security
a786 implements appropriate technical and organisational security measures to protect your Personal Data against unauthorised access, accidental loss, destruction, alteration or disclosure. These measures include:
- HTTPS / TLS Encryption: All data transmitted between your browser and the Platform is encrypted using industry-standard TLS protocols;
- Access Controls: Access to Personal Data is restricted to authorised personnel on a need-to-know basis;
- Two-Step Authentication: Available to all Users for additional Account security;
- Secure Data Storage: Personal Data is stored on protected servers with physical and logical access controls;
- Regular Security Assessments: We conduct periodic reviews of our security measures to identify and address vulnerabilities.
🔒 Your Responsibility: While a786 takes all reasonable steps to protect your data, you are responsible for maintaining the confidentiality of your Account credentials. Do not share your password with anyone. Contact
[email protected] immediately if you suspect unauthorised access to your Account.
11 International Transfers of Data
The Platform is operated by an entity whose servers and service providers may be located in jurisdictions outside Pakistan. By using the Platform, you acknowledge that your Personal Data may be transferred to and processed in countries other than the country in which you reside, including countries that may not provide the same level of data protection as Pakistan or the EU.
Where such transfers occur, a786 takes appropriate steps to ensure adequate protections are in place, including reliance on contractual safeguards between the Operator and its data processing partners.
12 User Rights
Subject to applicable law and the Operator's licensing obligations, you hold the following rights in respect of your Personal Data. To exercise any of these rights, please submit a written request to [email protected] with the subject line "Data Rights Request". We will acknowledge your request within five (5) business days and aim to fulfil it within thirty (30) days.
👁️
Right of Access
You have the right to request a copy of the Personal Data we hold about you and information about how it is processed.
✏️
Right to Rectification
You have the right to request correction of inaccurate or incomplete Personal Data held by a786.
🗑️
Right to Erasure
You may request deletion of your Personal Data where it is no longer necessary for the purpose collected, subject to legal retention obligations that may override this right.
⏸️
Right to Restriction
You may request that we temporarily restrict processing of your data while a dispute or correction request is being resolved.
📦
Right to Portability
Where technically feasible and legally applicable, you may request a structured, machine-readable copy of Personal Data you have provided to us.
🚫
Right to Object
You may object to processing based on legitimate interests or direct marketing purposes. Marketing opt-outs take effect immediately upon request.
⚠️ Retention Override: Please note that your right to erasure may be limited where retention of your Personal Data is required under applicable law — for example, AML legislation requires us to retain KYC and financial transaction records for a minimum period regardless of a deletion request.
13 Minors & Age Restriction
The Platform is strictly intended for adults aged 18 years or above, or such higher minimum age as required by the Operator's licensing jurisdiction. a786 does not knowingly collect Personal Data from individuals under the minimum eligible age.
If we become aware that Personal Data has been collected from a minor, we will take immediate steps to delete that data and close the associated Account. Any winnings accrued by an underage User will be forfeited in accordance with our Terms & Conditions.
If you are a parent or guardian and believe that your minor child has created an Account or submitted Personal Data to a786, please contact us immediately at [email protected].
14 Third-Party Links
The Platform may contain contextual references to third-party services, including familiar Pakistan payment brand names such as Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank and Bank Alfalah. These references are informational context only — they do not constitute links to, endorsement of, or affiliation with those third-party services. a786 is not responsible for the privacy practices of any third-party entity.
If the Platform contains links to third-party websites (for example, responsible gambling resource organisations), a786 accepts no responsibility for the content, privacy policies or practices of those sites. We encourage you to review the privacy policy of any third-party site you visit.
15 Policy Amendments
a786 reserves the right to update or amend this Privacy Policy at any time. Where changes are material — for example, a new category of data collected or a new processing purpose — we will provide advance notice via a prominent notice on the Platform or by email to your registered address.
The "Last Updated" date at the top of this page reflects when the most recent version of this Policy took effect. We recommend reviewing this Policy periodically. Your continued use of the Platform following publication of an updated Policy constitutes acceptance of the revised terms.